FAQ

Frequently Asked Questions
Do you ship Djilhiis ?

Yes, even if I prefer to meet the client, it is quite possible to receive a Djillhi by mail.

What scales are available?

You will find more information on the scales page.

How much is a Djillhi instrument?

It depends on the number of notes, contact me for more details.

But as most of my instruments with 8 notes plus the central note costs 2200CHF.

HOW MUCH TIME IT TAKES TO PRODUCE AND DELIVER AN INSTRUMENT?

It depends on the waiting list I have. But if I started immediately an instrument for you, you would have to wait a month and a half at least. Why so much time? Well already I am alone and a very large part of the work is done by hand. I prefer focusing my attention on the quality and energy that I put in each instrument rather than in quantity. Then beyond the manufacturing time it takes a few weeks for the instrument to open. 

HOW TO CHOOSE A scale?

This is a good question I think … I advise you if you have the opportunity to try an instrument with the scale that you would like to order. Playing an instrument is not the same thing as listening to it. To learn about different scales you can visit the scale page of this website but also listen to many different instruments on the internet. Note the scales that you like the most, we can discuss them together if you want advice. You can also read this post by David Charrier. All his blog is also a very good resource.

How can i learn to play?

I encourage you and support you morally 🙂 to discover this instrument alone for a while anyway. You can take it as a game or as a daily exercise but in any case try to keep it fun. In my opinion, this is part of the wealth of the Handpan | Pantam | Cupola community. It’s because everyone develops their own style. On the other hand if you are frustrated to go around in circles and you feel that you could develop your potential. I advise you several things:

  • Meet other musicians, confronts your game, plays for people

  • Try to copy musicians that you like from videos you find on the internet

  • Take an online class like for exemple: David Charrier ; David Kuckhermann  
HOW TO TAKE CARE OF MY INSTRUMENT?

Djillhi are treated against rust thanks to the nitriding process. Nevertheless prolonged exposure to wet or saline oxygen can cause rust formation. That is why it is useful to take precautions. On the one hand never stores your instrument closed in his bag more than three days. Use the bag only for transportation. If temporarily you have no other place to store it, open at least the zipper to allow air to circulate. After each time you play, use a microfiber tab to erase grease stains. Once a month clean your instrument with alcohol and then put virgin coconut oil on the instrument (a small nut is enough). Avoid direct sun exposure. If that should happen, let it cool down before playing it. Imagine thousands of hammers were needed to make this instrument but they were  cold worked (even if at least 4 tempering took place), if you hot work it, you will permanently detune it.

Does a Djillhi need to be retuned?

Yes. To guarantee quality and stable tuning, each Djillhi is tuned many times throughout the manufacturing process. The tensions are relaxed and redistributed several times by performing tempering. Even thanks to all these efforts and like any other handpans, tuning can shift over time. Generally the instrument remains coherent and harmonious with itself. Most instruments tend to become sharper. The need for re-tuning is rarely felt before 2 or 3 years for an amateur musician.

HOW CAN I RECOGNIZE A DJILLHI?

That’s a tricky one :-). They are all different! When I have some instruments that I made exposed in my living room, sometimes I say to myself: “It’s funny it looks like a meeting of musicians with many instruments of different manufacturers!” But why? My priority is sound and touch. My choices for sound have an influence on the appearance and I like to change little things. I like The idea that each instrument is unique. And also I must say that there have already been complaints from a company about the appearance of instruments that could have been copied. It does not have any legal value but perhaps morally it can help to show that all this diversity can not be a way to copy an appearance, what do you think?

CAN I swap OR SELL MY DJILLHI?

Yes! I hope for sure that a bound will be created between you and your instrument and that you will share things for years. But if it’s not the case and with the time you want to express other things and you feel that you can not do it with this Djillhi, I prefer that it finds someone another who can be delighted by his sonorities! If you are limited or you have really big money  worries (which I understand particularly well), you can sell it. I recommend you for ethical reasons not to make a profit by selling it.

TELL ME ANECDOTES ABOUT THE DJILLHI!

It’s true nobody has ever asked me this question … But I do not want it all to be too serious! So:

  • Every instrument since the very beginning of the adventure has been glued in very small bathrooms.

  • My cat hates the Handpan  🙂 , do not laugh too loud,  he’s a bit huffish 

HOW CAN I PAY MY INSTRUMENT?

I will give you all the details during our private exchanges but in general I accept only payments by bank transfer.

DO YOU retune HANDPANS | PANTAM | CUPOLa made by OTHER MANUFACTURERS?

Contact me it depends on my time and the instrument.